Recently renovated unit with modern décor and a bathtub, the staff was professional and attentive.

Wonderful breakfast with bread, coffee, and fruit on request.

The staff were professional and attentive and knew how to help. Loved the guest room, it was pleasantly decorated the time we came in. The breakfast was enjoyable and would have been better if bacon or poached eggs offered.

The place is conveniently located close to a hilltop castle and offers excellent air conditioning in the guest rooms.

The rooms with modern bathroom.

Well located in quiet but attractive square. Nice, well furnished hotel.

We had a lovely room overlooking the square, our friends were not so lucky, their room was dark and overlooked the air conditioning unit.

The hotel is spotless and has an old-fashioned charm. the staff is extremely helpful. - the breakfast offers a variety of options, including bacon, poached eggs, and fried eggs.

Good location with easy access to town centre and tourist spots

It was Good but room was small

The Hotel Ester is a charming little hotel with a lot of character and in a great location. The staff were very friendly, polite and helpful and our overall experience of staying was very positive and I would definitely recommend the hotel for anyone visiting Krakow.

We were given one of the attic rooms on the 4th floor which I have to say were a little small and uncomfortable, very well maintained but just a bit too cramped. The rooms on the lower floors looked much bigger and if booking this hotel again I would make a point of requesting one of these.

The twin room is pleasantly decorated with lovely views and an extra bed. the restaurant food is savoury. - the breakfast offered is excellent with bacon and fried eggs. - the location is perfect and exceptionally nice, minutes from a restored synagogue.

Excellent situation, good service, but the hotel is definitely not worth for four stars. Three stars is absolutely enough for this hotel. The quality of the breakfast was poor. The coffee and juices were tasteless. It seemed that they do not wash the frying pans, as the eggs were black underneath – and upside. Regardless our order bacon was available first on the fourth morning. The room was rather small. There was a satellite channel, but only one (sky news). The bathroom had been modernized, but there was not enough space for the necessaries of two persons. Only one small shelf, size 80 x 20cm. No glasses in the bathroom for tooth brushes. After request we received two plastic ones, which were far too light for keeping toothbrushes in. So we went to the bar in the neighborhood and bought two solid drinking glasses and placed them on the bathroom self. But the cleaning staff took them away!

the basin in the bathroom is high. is difficult to go in and out. the staff is friendly but they not offer any help with the luggage.

Convenient location just a stone's throw from the old town center. the room is nicely decorated with a spacious layout and a modern bathroom 🚿.

I could not pay with American Express card in spite of the fact that Hotel accept American Express credit card as was writen in confirmation of my reservation. I found it very incorect.

We had a lovely room with a tub big enough for two! But the best part was, the hotel allows pets, so my beloved Scottish Terrier could travel with us. It is not far from the main square, and the area is a lovely historical setting. The service is good. We were there over the Chirstmas holidays and they called around to find us a restaurant. Very helpful.